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Terms + conditions

This website is operated by Hamilton and Hare Ltd. Registered in England and Wales No. 07807557 

These Terms and Conditions govern the relationship between Hamilton and Hare and our users. By using or accessing or visiting www.hamiltonandhare.com, you agree and/or affirm to be bound by these Terms and Conditions. If you object to anything in these Terms and Conditions or our Privacy Policy, do not use our Website or Services.

Orders and Payment

All orders are subject to acceptance and availability. Unless otherwise stated, items on the Hamilton and Hare website are in stock and available for delivery. If your item becomes unavailable, we contact you as soon as possible to inform you and you will be offered a full refund. We must receive payment of the whole of the price for the services that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Ownership in the products passes to you when we receive full payment of all sums due in respect of the products including delivery charges. We reserve the right not to accept your order or to refuse to process a transaction at any time at our sole discretion. Our acceptance of your order brings into existence a legally binding contract between us, on the following terms and conditions.

Welcome Discount

Sign up to our newsletter and receive 10% off your first order. A unique code will be emailed directly which can only be used once. Cannot be used in conjunction with other promotional codes or discounts (including subscription discount and sale items where a discount automatically applies), excluding shipping discounts when spending over a certain amount. Offered worldwide.

Price and Payment

The prices payable for the goods and/or services that you order are as set out in our website. If you fail at any time to pay any charges due in accordance with these terms and conditions we may, in our discretion and without prejudice to our other rights, refuse to provide you with our goods and/or services. We need not provide you with advance notice in such circumstances. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation of sale.

Despite our best efforts, sometimes our products may be incorrectly priced. Where there is a discrepancy in price, and the stated price is less than the correct price for the products we will contact you for instructions before delivery or reject your order and notify you of such rejection. Where the stated price is more than the correct price, we will charge you the lower amount when making delivery to you. We use secure payments to process payments through our websites and do not make any representation or warranty with regard to their service. The internet is not a secure medium.

International Deliveries

Those items for delivery to countries outside of the European Union ("EU") may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the delivery is the importer of record in the destination country and is responsible for all Import Fees.

Returns and Exchanges

If you're not happy with your purchase just return it within 14 days of receipt and we will either send out replacement goods or refund you the purchase price. Due to the nature of the product, it must be returned in its original and unworn condition.

Parcels that are returned to us remain the customer's responsibility and a refund will not be given until we have received them. We recommend that you send your returns using a recorded or signed for service post and that you retain proof of postage.

Hamilton and Hare will only refund the cost of delivery if your order is incorrect or faulty. If the item was faulty when you receive it, please notify us within 14 days of receipt.

We are unable to exchange or refund a personalised item unless incorrect or faulty.

We endeavour to issue any refund or exchange within 48hrs of receiving back to the warehouse and being processed. Please note during sales periods we experience a high volume of return and exchange requests which might delay our usual processing time. We appreciate your patience during this time but if you have any questions or wish to follow up on your return or exchange please do not hesitate to contact us at helpful@hamiltonandhare.com or call us on 0203 176 4410. 


We sometimes offer our customers the chance to purchase certain limited styles prior to release. Payment is taken at the time the order is placed and guarantees the goods will be shipped immediately once the product arrives into stock.

Due to the nature of some of these releases we cannot always confirm when the goods will arrive into stock, however, we will endeavour to keep you updated on the progress of your order.


All trademarks, product names and company names or logos used in our site are our property or that of their respective owners. No permission is given by us in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder's rights.

hamilton + hare | henry moore competition

Competition details form part of these terms and conditions

Entry is open to all countries except employees (and their families) of Hamilton + Hare Ltd., the suppliers of the prizes, and any other companies associated with the competition.

One entry per email address. One winner will be chosen at random on Tuesday 15th August 2023 and notified via email within 3 working days to arrange prize delivery. £150.00 GBP voucher can be used online or instore and is not exchangeable for cash.

Transport costs are not included in the prizes; therefore the winner/winners of the competition will need to cover the cost of transport/travel to and from Henry Moore gardens.

The winner(s) is(are) responsible for expenses and arrangements not specifically included in the prizes, including any necessary travel documents, passports and visas.

The entrant(s) must be aged 18 or over, and provide their email address in order to enter the competition.

By submitting your personal information, you agree to receive emails from Hamilton & Hare and Henry Moore foundation, containing offers that might interest you. You will be given the opportunity to unsubscribe on every email that we/they send.

Proof of identity and age may be required.

Use of a false name or address will result in disqualification.

All entries must be made directly by the person entering the competition.

Entries made online using methods generated by a script, macro or the use of automated devices will be void.

No responsibility can be accepted for entries lost, delayed or corrupted, or due to computer error in transit.

The prizes are as stated, are not transferable to another individual and no cash or other alternatives will be offered.

The promoters reserve the right to amend or alter the terms of competitions and reject entries from entrants not entering into the spirit of the competition.

In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.

The winner(s) agree(s) to the use of their name, photograph and disclosure of county of residence and will co-operate with any other reasonable requests by Hamilton + Hare Ltd. relating to any post-winning publicity.

Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.

Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.

Confirmation of the prize will also be made in writing to the winner(s).

Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.

Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision. Competitions may be modified or withdrawn at any time.

The provider of the prize is specified within the promotional material.

The Promoter is Hamilton + Hare Ltd, Chiltern St, Marylebone, London W1U 7PP.

In the event of a discrepancy between these standard terms and conditions and the details in the promotional material (or any other terms and conditions provided/referred to at the time of entry), the details of the promotional material (and any other terms and conditions provided/referred to at the time of entry) shall prevail.

A list of winner(s) will be available by writing to the Promoter's address no earlier than six weeks (unless otherwise stated) after the close of the competition. Only the surname and county of the winners will be disclosed.